squen | About Us – Malaysia's Trusted Online Betting Platform

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Our Story

From a Simple Idea to Malaysia's Biggest Platform

Squen started with a simple question — why should Malaysians who want to enjoy online entertainment have to rely on foreign platforms that don't understand local needs and culture? That question was the spark that drove us to build something different, something that is truly Malaysian.

The team behind Squen is made up of people who know the online entertainment industry inside out and, at the same time, are deeply passionate about Malaysia. We understand how Malaysians play, how they think, and what they expect from a great entertainment platform. It's never just about the games — it's about the whole experience, from a seamless deposit process to winnings paid out without delay.

From day one, Squen was built on three core principles: trust, convenience, and fun. Trust means we never compromise on the security of our users' data and funds. Convenience means the Squen interface is designed so that anyone can use it — even someone trying an online platform for the very first time. And fun — that's the soul of Squen. Without it, nothing else matters.

Today, Squen is trusted by over 500,000 registered users from every corner of Malaysia — from Perlis to Sabah, from major cities to small towns. Every day, thousands of users log in to Squen to enjoy Live Casino, bet on football, try their luck with the lottery, or compete in e-sports tournaments. These aren't just numbers — they represent a real community we are proud to serve.

The squen Advantage

What Sets Squen Apart from Other Platforms

Six reasons why Squen is Malaysians' top choice for online entertainment

World-Class Security

Squen protects every account and transaction with industry-standard 256-bit SSL encryption. Your personal data is never shared with any third party. We undergo regular security audits to ensure our systems remain robust and up to date.

Mobile-Friendly Platform

Squen is fully optimised for smartphones — no app download needed, just open your browser and play. Whether you're on Android or iPhone, the experience is smooth, fast, and comfortable wherever you are in Malaysia.

Local Malaysian Payments

Deposits and withdrawals on Squen use the payment methods Malaysians know and use every day — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX including Maybank2u and CIMB Clicks. Minimum deposit is RM 30, processed instantly with no hidden fees.

A Wide Range of Entertainment Options

Squen is anything but one-dimensional. From Live Casino with real dealers, Roulette, Blackjack, and Lottery, to Sports Betting on the Malaysia Super League and EPL, E-Sports, and Cricket — it's all in one place. No need to register on multiple platforms.

24/7 Customer Support

Squen's support team operates 24 hours a day, 7 days a week, including public holidays. We take pride in our fast response times — most queries are resolved in under 5 minutes via live chat. Both Bahasa Melayu and English are supported.

Ongoing Bonuses & Promotions

Squen values every user with rewarding bonuses and promotions — from welcome bonuses for new members and weekly rebates to special festive promotions like Hari Raya and Hari Merdeka, as well as a loyalty programme for dedicated Squen users.

Mission & Vision

What We Believe In and Stand For

The core values that shape every decision we make at Squen

Our Vision

To be Malaysia's number one online entertainment platform — the most trusted, the safest, and the most enjoyable — where every Malaysian feels valued and treated fairly.

Our Mission

To deliver a transparent, responsible, and genuinely entertaining online experience by combining the latest technology with a deep understanding of what Malaysian users truly need.

Our Commitment

Squen is committed to responsible gaming. We provide self-control tools, deposit limits, and support for users who need help — because your wellbeing matters more than our bottom line.

Transparency

All of Squen's terms, conditions, and policies are written to be clear and easy to understand. No hidden conditions in bonuses or withdrawals. What we promise is what we deliver — no tricks.

Malaysian Community

Squen is proud to be a Malaysian platform built for Malaysians. We understand the local culture, how Malaysians communicate, and what they're looking for — and we've designed this platform around their needs, not around a foreign template.

Continuous Innovation

The online entertainment industry never stands still, and neither does Squen. We invest in new technology, regularly refine our interface, and always listen to user feedback — because there's always room to be better.

Our Journey

The Evolution of Squen — From the Beginning to Today

Every step of our journey has been driven by one desire — to serve Malaysian users better

2019

The Beginning of Squen

Squen was founded by a group of Malaysian technology and entertainment industry experts. The platform launched with three game categories — Live Casino, slots, and football. Our early users numbered fewer than 10,000, but their enthusiasm and trust gave us the solid foundation we built everything on.

2020

Product Expansion & Local Payment Methods

Squen added full support for Touch 'n Go eWallet and DuitNow — becoming one of the first platforms in the industry to fully integrate Malaysian local payment methods. The games catalogue was expanded with the addition of roulette, blackjack, and lottery. The user base grew to over 80,000 accounts.

2021

Optimised Mobile Platform

Squen relaunched with a fully redesigned mobile interface — faster, more responsive, and easier to use on your phone. In-play betting for football was introduced, letting users place bets while a match is live and in progress.

2022

E-Sports & Cricket Launched

Recognising the rapid growth of Malaysia's e-sports community, Squen launched an E-Sports category covering Mobile Legends, DOTA 2, and CS:GO tournaments. Cricket was also added to serve the diverse backgrounds of Squen's user base. Total users reached 250,000.

2023

500,000 Users & Enhanced 24/7 Support

Squen reached the milestone of 500,000 registered users — an achievement we are truly grateful for. The customer support team expanded to 24/7 operations. GrabPay, Boost, and ShopeePay were added as new payment methods. The Squen loyalty programme was launched to reward dedicated users.

2026–Present

Squen Keeps Growing

Squen continues to invest in technology infrastructure, user experience, and responsible gaming programmes. We are committed to being Malaysia's most trusted online entertainment platform — and this journey is far from over.

Our Team

The People Behind Squen

A dedicated team that works tirelessly to make sure every Squen experience is the best it can be

Ahmad Razif

Chief Executive Officer

Over 12 years of experience in Malaysia's fintech and digital entertainment industry. The driving force behind Squen's vision to become the country's number one platform.

Siti Nurazlinda

Chief Technology Officer

A cybersecurity and systems architecture expert who keeps the Squen platform secure, stable, and fast for all Malaysian users at all times.

Karthik Rajan

Chief Product Officer

A user experience designer who led the redesign of Squen's mobile interface — making it more intuitive and enjoyable to use.

Michelle Tan

Head of Customer Support

The leader of Squen's 24/7 support team, dedicated to making sure every user gets fast, friendly assistance no matter the hour.

Payment Methods

Easy & Secure Deposits and Withdrawals

Squen supports all major Malaysian payment methods — no fees, no hassle

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX Maybank2u CIMB Clicks

RM 30

Minimum Deposit

Instant

Deposit Processing Time

5–30 Min

Withdrawal Processing Time

Squen's Commitment to Responsible Gaming

At Squen, we believe entertainment should be fun and stay within your control. We provide deposit limits, betting limits, and self-exclusion options for all users. If you or someone you care about needs help with gambling addiction, please contact us or visit the Responsible Gaming us. Squen is strictly for users aged 18 and above.

Squen — Online Entertainment Platform Malaysian Pride